IMPORTANT NOTICE: PLEASE READ CAREFULLY
Application to Australia Only
In these terms and conditions of use, iAUNZ Pty Ltd is referred to as “we”, “us”, “our” or ” iAUNZ” and anybody accessing our website (“Site”) is referred to as “you” or “your”.
iAUNZ provides and maintains this Site as a source of information, education and communication for you. The Site is intended for the use of Australian residents only and is governed by and complies with the laws and regulations ofNew South Wales,Australia. You agree to submit to the exclusive jurisdiction of the Courts of New South Wales in relation to any dispute about or arising under these Terms and Conditions.
iAUNZ appreciates that this Site may be accessed from outsideAustralia. However we make no representations as to the compliance of our Site with the laws of other jurisdictions. If you choose to access this Site from locations outside ofAustraliayou do so at your own risk and you are responsible for compliance with your local laws and regulations. Product names, descriptions and labels on this website are of Australian application. You should be aware that some products and brands described on our Site may not be available outsideAustraliaor may be available under different names and in different strengths outsideAustralia. You should seek further information before purchasing any products described on this site outsideAustralia.
While iAUNZ endeavours to ensure that the information on this Site is accurate and current, we make no representation or warranty nor do we assume any liability or responsibility, for the accuracy currency, completeness or usefulness of the information contained herein, or for any errors or omissions contained herein.
To the fullest extent permitted by law:
All express warranties, representations and conditions of any kind and all warranties and other terms implied by statute or common law with respect to this Site or the information, content or materials included on this Site, including but not limited to any such warranty or representation as to the accuracy or completeness of the information contained on this Site or in respect to any products referred to on this Site are hereby expressly excluded.
Your use of this website is at your own risk. iAUNZ shall not be liable in any circumstances for any direct or indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, claims, expenses or other claims for compensation whatsoever, whether caused by the acts, omissions or the negligence of iAUNZ, its employees or agents, which arise out of or in connection with your access to or use of this Site or the information, content, materials or products included on this Site, whether based on warranty, contract, tort, negligence, statute, in equity or on any other basis, except in respect of death or personal injury caused by the proven negligence of iAUNZ (Aus), its employees or its agents.
From time to time, iAUNZ may provide links to third party websites. However, these are provided for convenience only and iAUNZ does not accept any responsibility or liability for access to or material on, any web site which is linked from or to this Site or for any material on this Site in which the copyright is owned by a third party. You agree that you shall have no claim against iAUNZ in the respect of the content of any such material. Links to those linked websites should not be construed as an endorsement, approval, recommendation or preference by us of the owners or operators of the sites, or for any information, products or services referred to on those linked sites. You should verify such information directly with those third parties.
iAUNZ’s liability for breach of any implied warranty or condition which cannot be excluded at law is limited at iAUNZ’s option to the following: in the case of goods: (A) the replacement of the goods or the supply of equivalent goods; (B) the repair of such goods; (C) the payment of the cost of replacing the goods or acquiring equivalent goods; or (D) the payment of the cost of having the goods repaired; and in the case of services: (A) the supply of the services again; or (B) the payment of the cost of having services supplied again.
Further, we are not liable to you or anyone else for any direct, indirect, incidental, special or consequential loss or damage if your access to or use of this Site or a linked site causes damage or interference to your computer Your use of our Site and any linked site is at your own risk from damage or loss caused by viruses or anything else (such as trojan horses) that may infect your computer equipment.
Any content or information provided on or via this Site or our advisory services is intended, and should be used, for general information purposes only and must not be used as a substitute for specific advice from a professional healthcare provider. You should not use the information contained in this Site to diagnose a health or medical condition or problem and you should consult a professional healthcare provider for specific advice. iAUNZ does not accept any liability arising from any information provided in this context.
The intellectual property including copyright in all information and materials displayed or available on this Site belongs to iAUNZ or its licensors unless otherwise stated.
You may browse, download and copy the material provided on this Site only for the purposes of personal and non-commercial use. You may not, however, adapt, reproduce, distribute, link, store, transmit, print or publish or use any of the material on this Site for public or commercial purposes, without first obtaining the express written permission of iAUNZ. All copyright, trade mark and other proprietary notices contained in materials downloaded by you (and printed copies of such materials) must be retained.
All intellectual property rights and other rights to this Site and its contents (including rights in text, graphics, selection, arrangement and overall Site design) are reserved and no ownership, right of use or other right or licence is granted or implied under any copyright, patent, trade mark, design or other intellectual property right of iAUNZ or any other party. You are advised that iAUNZ will vigorously enforce its intellectual property rights in this Site and its contents.
All trade marks, logos and images of people or places appearing on this Site are either the property of, or used with permission by, iAUNZ. The use of any images appearing on this Site by you or anyone else authorised by you, is prohibited unless specifically permitted by these terms and conditions or specific permission is provided elsewhere on this Site. Unauthorised use of the images may violate copyright, trade mark, trade practices, privacy and/or advertising laws.
A Word on “Cookies”
“Cookies” are small items of data that some websites either write to your hard drive upon your visit to their site(s) or store in the browser. These data files contain information the site can use to organise the pages you have visited on a particular website. Our Site may use “cookie” technology to measure Site activity and tailor information to fit your personal interests. In this way, we can deliver tailor-made information suiting your personal interests upon your next visit to our Site. Our use of “cookie” technology is, thus, to provide you with more individualised delivery of information and an optimal viewing experience.
Use of the “Contact Us” section and other parts of or facilities on this Site is subject to the condition that you agree not to post any statement or material that is unlawful, defamatory, criminal, abusive, obscene, pornographic or dangerous, or that infringes the intellectual property rights of any third party or that is confidential to or owned by another person. If such material is posted on the iAUNZ Site, you agree to indemnify iAUNZ for any losses, costs, expenses, penalties, liabilities or damages that iAUNZ may suffer or be exposed to as a result of such statement being posted on our Site.
Your Communications to Us
We welcome your comments and feedback (through email or regular mail) about our products and this website. Any material that you post on this website (including any suggestions, comments or questions on our bulletin board) will be treated by us as non-confidential and non-proprietary information. If you send us any ideas or other material about our products or this website, you agree that we are free to transmit, distribute, adapt, reproduce, modify and use such ideas and material (and any related know-how and techniques) for any purpose and in any manner, including to develop, manufacture, promote and market products, without recourse to you. You agree not to assert any intellectual property rights or moral rights against iAUNZ in relation to any such distribution, transmission, adaptation, modification, reproduction, use or exploitation, and iAUNZ is deemed to have a perpetual, royalty free licence in relation to all such intellectual property rights.
iAUNZ is not responsible or liable for any content posted to this website by any user (User Content) and iAUNZ is not under any obligation to monitor, renew, remove, edit, refuse to post or disable access to any User Content.
You are prohibited from posting or transmitting:
any User Content which infringes any intellectual property rights or other rights of any third person or violates any moral rights of any third person;
any unlawful, threatening, defamatory or obscene User Content or any other material that could constitute or encourage conduct which is a criminal offence or which gives rise to civil liability. iAUNZ will fully co-operate with law enforcement authorities in any jurisdiction, in relation to any such User Content or material, including by disclosing the identity of, and other information relating to, any user posting that User Content or material.
Our commitment to privacy
iAUNZ respects your privacy and is committed to managing and protecting your personal information in accordance with relevant privacy legislation inAustraliaprotecting the rights of individuals.
The information we collect
We may collect personal information about you:
when you send or post a query or comment via our Site;
when you send us an email;
when you voluntarily provide information to us, including by completing a website form, customer registration form, club membership, survey or questionnaire;
when you participate in research activity, promotional activity, competition, promotion, discount voucher offer or in store sampling activity;
when you request certain products, samples or services; and
when you provide information to us via our clinical care line or advisory line.
In some cases, that will include information about your health (eg if you ask a health-related query). We understand that you consent to us collecting this information.
The types of personal information we collect depend on your relationship with us and include:
your email address;
your mailing address;
your telephone numbers;
age, sex and other demographic information about you;
information about your child or children;
how you heard about iAUNZ;
information about product use, health concerns or symptoms, advice history and background and other information relevant to assess enquiries or complaints; and
any other information you voluntarily provide to us (this may include health information).
Use of Information
The personal information you provide us may be used in the following ways:
to deal with your enquiries and requests, to provide you with products, services, prizes, gifts or samples, to assess and handle complaints, and for general customer care purposes;
to develop and improve our products, services, communications methods and the functionality of our website;
for internal business, accounting, IT and administration purposes;
for research, planning, analysis, profiling, data cleansing, statistics and segmentation;
for marketing, and promotional purposes including contacting you by mail, phone, email or SMS and sending you information about products, services, events and offers that may be of interest to you;
if you are a member of the iAUNZ Baby Club then we may use your information for the purposes of the club including sending you information or offers
for market research purposes including questionnaires.
If you provide us with your personal information (eg by emailing us with your queries, or by completing query forms on our website), we will assume that you consent to use using personal information about you for marketing purposes unless you tell us otherwise (eg by �opting out� online, or by unsubscribing to an email or SMS we send you, or by calling + 61 2 9415 1999 .
Disclosure of Information
Personal information that you submit to us may only be disclosed to a third party:
if they are related to iAUNZ including our head office and international branches;
to meet the purpose for which it was submitted;
if we have your express consent to share the information;
if we are required or authorised by law to disclose the information;
if your personal information is collected in connection with a joint promoter, to that joint promoter for marketing and research purposes; or
to organisations such as agents, contractors or service providers that perform specific services or functions on our behalf. We limit this disclosure to the information that they need to perform the required service or function. They are only permitted to use the personal information for this specific service or function and they cannot legally disclose or use this information for any other purpose. These organisations are also bound by the relevant privacy legislation.
Sensitive and children’s information
We will only collect sensitive or health information from you or about you with your consent and use such information in accordance with relevant privacy laws. By supplying sensitive or health information you will be taken to have given your consent to our collection of that information.
We have no intention of collecting any personal information directly from individuals under thirteen years of age, although parents or guardians may voluntarily provide us with information relating to their children. When we obtain information about any individual from a third party we will comply with the relevant privacy legislation at all times. A parent or guardian may contact us at any time if they would like to amend, update or remove information relating to their child.
Changing, Correcting and Updating Information
You have the right at all times to access, amend or update your personal details. If you wish to do so, or to raise any privacy issues, please contact us through the “Contact Us” section of this Site.
Accuracy and Security
We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date.
We will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.
Non identifiable information
We may collect non identifiable information from you in accordance with polls, questionnaires or other means. When you visit the Site our server may collect anonymous information, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server’s IP address. We may use this information for statistical purposes to find out how the Site is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. We may use this information to evaluate and improve our Site performance.